Last updated: [DATE]
Vastori (“we”, “us”, “our”) is committed to protecting your privacy in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act). This policy explains what data we collect, how we use it, and your rights.
What we collect
- Account info: name, email, mobile, shipping addresses
- Order data: items purchased, payment method (not card numbers), order history
- Behavioral: pages visited, time on site, source of visit (Google Analytics)
- Communications: messages you send us, support tickets
How we use it
- To process orders, ship, and provide support
- To send transactional emails and WhatsApp updates (with consent)
- To improve the site and product mix
- To send marketing (only with explicit opt-in)
Who we share with
- Razorpay (payment processing)
- Shiprocket and courier partners (delivery)
- Brevo (email delivery)
- Meta and Google (analytics, with cookie consent)
We never sell your data.
Your rights
Under DPDP, you can request access to, correction of, or deletion of your data at any time. Email privacy@vastori.com with your request.
Contact
Data Protection Officer: privacy@vastori.com
Postal: Vastori, [BUSINESS ADDRESS]